Nationwide · All 50 states + D.C.
Water damage, mold and fire cleanup, started today.
One call connects you with an independent restoration company that serves your ZIP code. Extraction, drying, mold removal and smoke cleanup, documented for your insurance claim.
- Fast call-back during business hours
- 50 states + D.C.
- Free to call
What are you dealing with?
Pick one to see what happens next.
Water still running? Close the main shutoff (usually in the meter box by the street), then call. Every hour of standing water spreads damage further.
Emergency steps01Restoration services
Four kinds of damage, one number to call
Every service below is handled by an independent restoration company that serves your ZIP code.
Water damage
Extraction, drying and repair after leaks, burst pipes and flooding.
6 services
Mold removal
Inspection, containment and removal of mold growth, plus the moisture behind it.
3 services
Fire & smoke damage
Soot, smoke odor and water from firefighting, cleaned and documented.
3 services
Sewage & biohazard
Category 3 water, sewage backups and other contaminated cleanups.
2 services02How it works
From the first call to dry walls
- 1
Minute 0
Stop the source
Shut the main water valve and cut power to wet areas if it's safe.
- 2
Minute 5
Call or request
Tell us what happened and your ZIP. We route you to a restoration company that covers it.
- 3
Same day
Assess and extract
The crew maps moisture, photographs everything for insurance and removes standing water.
- 4
Days 1–5
Dry to a measured standard
Air movers and dehumidifiers run, and readings are logged daily until materials are dry.
- 5
After
Repair and rebuild
Drywall, flooring and finishes are replaced by the restoration company or a contractor you choose.
03Symptom finder
Not sure what you're looking at?
Pick what you're seeing. You'll get the usual causes, how urgent it is, and where to go next.
Brown stain or bulge on the ceiling
Common causes
- Attic AC drain pan overflowing
- Roof leak after hail or wind
- Plumbing line above
04Before & after
What restoration looks like
Drag the slider. These are stock examples, not DryHaven or partner jobs.
05Nationwide coverage
All 50 states + D.C., each with its own risks
Basements and frozen pipes in the North, hurricanes and humidity in the Southeast, monsoons and slab leaks in the Southwest, wildfire smoke and atmospheric rivers in the West.
Check any U.S. ZIP
Northeast
Southeast
Midwest
Southwest
06Guides
Straight answers before the crew arrives
Emergency steps
What to do in the first hour after water damage
Stop the water at the main shutoff, cut power to wet areas if it's safe, photograph everything, move valuables, and get extraction started within 24 hours. Speed matters most because materials that dry fast are usually saved.
Insurance
Does homeowners insurance cover water damage in Texas?
Most Texas homeowners policies cover sudden, accidental water damage like a burst pipe or failed water heater. They usually exclude flooding from outside, slow long-term leaks and, without an endorsement, sewer backups. Your policy's wording decides, so read the water section and any endorsements.
Mold
How fast does mold grow after a leak?
Mold can begin growing on wet drywall, wood and carpet pad within 24–48 hours, and visible colonies often appear within a week or two. Warm, humid conditions like Houston's speed it up, so drying should start as soon as possible.
Mold
Texas mold rules: when you need a licensed company
Texas requires mold assessment and remediation for pay to be done by TDLR-licensed professionals when the project is 25 contiguous square feet or more. The licensed assessor who writes the protocol can't be the same company that removes the mold.
07FAQ
Common questions
Still unsure? Call (866) 948-3156 and describe what happened.
How does DryHaven work?
You call or send a request, and we connect you with an independent restoration company that serves your ZIP code. DryHaven Restoration is a referral service. We are not a restoration contractor. Calls and requests are routed to independent restoration companies that serve your area; those companies quote and perform all work.
Which areas do you cover?
Homeowners in all 50 states and Washington, D.C. can call or send a request. Partner coverage is densest in large metro areas and varies by ZIP code and type of damage. Each state page shows current coverage, and if no partner serves your ZIP, we'll tell you.
Does it cost anything to call?
No. Calling or submitting a request is free. The restoration company you're connected with quotes the work, and you decide whether to hire them.
What kinds of damage can you help with?
Water damage, flooding, burst pipes, mold, fire and smoke damage, sewage backups and biohazard cleanup.
Will the restoration company work with my insurance?
Most restoration companies document losses with photos and moisture logs and work directly with insurance adjusters. Ask about it when they call.
What should I do while I wait for a crew?
Stop the water at the main shutoff, turn off power to wet areas if it's safe, photograph the damage, and move valuables to a dry room.
Water, mold or fire damage? Get the right crew on it.
One call connects you with an independent restoration company that serves your ZIP code. Fast call-back during business hours.